Contractors submitted physical paper blueprints at county offices. Building plans were routed manually between zoning, fire, and environmental health departments, taking six to eight weeks per permit. Field inspectors recorded inspection notes on paper forms, causing delays in updating permit statuses in office databases.
Automating Municipal Building Permit Intake and Inspection Workflows for a County Government
A county government serving one hundred fifty thousand residents required a digital permitting portal to eliminate building plan review backlogs.
Challenge
Solution
FlipWorks engineered a web-based digital permitting platform and mobile inspection tool. Contractors upload CAD/PDF blueprints online, while automated routing logic assigns plans concurrently to all review departments. Field inspectors record site results via an offline mobile tablet app that syncs automatically upon returning to network coverage.
Result
- Reduced average building permit processing turnaround time from seven weeks to ten business days.
- Eliminated paper blueprint submissions by transitioning 100% of plan intake to digital uploads.
- Streamlined field inspection logging by enabling real-time mobile sync from job sites.