Operations teams spent hours each day making manual check-calls to drivers and manually typing EDI 214 status updates into their internal TMS. Discrepancies between carrier invoice amounts (EDI 210) and agreed load tender rates (EDI 204) delayed freight audit approvals, creating accounting backlogs and frustrating carrier partners.
Automating Carrier EDI Reconciliation for a National 3PL Freight Brokerage
A national third-party logistics (3PL) brokerage managing over five thousand freight shipments weekly sought to eliminate manual carrier load confirmation and status tracking.
Challenge
Solution
FlipWorks built a custom EDI integration engine paired with automated rate validation software. The platform parses incoming EDI files automatically, matches invoice charges against original load tender contracts, and flags line-item discrepancies for dispatcher review while auto-approving matching records.
Result
- Automated the processing and audit verification of incoming carrier status updates and invoices.
- Eliminated manual phone check-calls by integrating direct telematics location pings from partner carriers.
- Reduced billing approval cycle times from seven days to instant automated clearance for matched loads.