Mechanics struggled to locate compatible replacement parts using the distributor's legacy catalog search tool. Incomplete vehicle fitment data caused a twenty-five percent product return rate due to mechanics ordering parts that did not fit the target vehicle year, make, or model.
Building an ACES/PIES Compliant Aftermarket Parts E-Commerce Platform for a Tier-1 Distributor
A major automotive aftermarket parts distributor carrying two hundred thousand unique SKUs required a modern e-commerce platform for auto repair shops.
Challenge
Solution
FlipWorks built an ACES and PIES compliant parts e-commerce platform. We structured parts databases around standardized vehicle fitment matrices, allowing mechanics to search by VIN number or year-make-model parameters to view guaranteed-fit replacement parts.
Result
- Standardized two hundred thousand parts SKUs according to industry ACES and PIES catalog standards.
- Decreased e-commerce product return rates by ensuring accurate vehicle fitment validation during checkout.
- Accelerated online order lookup speeds for mechanics searching for commercial replacement parts.