Travel consultants spent up to three days creating customized trip proposals using desktop publishing software and Excel spreadsheets. Pricing calculations for seasonal hotel rates, private transfers, and park fees were error-prone, causing delays in delivering quotes to prospective luxury clients.
Engineering a Custom Dynamic Itinerary Builder for a Luxury Tour Operator
A luxury tour operator specializing in customized international safari and expedition packages sought to modernize its sales quoting process.
Challenge
Solution
FlipWorks built a web-based dynamic itinerary builder. Consultants select destinations, hotels, and activities from a central inventory database; the software automatically calculates net margins, applies seasonal pricing rules, and generates interactive web and PDF proposals with embedded maps and photos.
Result
- Reduced luxury trip proposal preparation time from three days to under thirty minutes per client.
- Eliminated pricing calculation errors across complex multi-destination tour packages.
- Increased client proposal acceptance rates by delivering interactive digital itinerary web proposals.